Softened Water FAQs

If you had the Adobe Flash Player and JavaScript enabled you'd be able to see video content here!

If you can’t find the answer you’re looking for, send us a question and we will answer by return. We’ll also add the answer to our FAQ’s for the benefit of future visitors.

Benefits: Do razor blades last longer with softened water?; How much should I reduce the amount of cleaning products I use now that I've had a water softener fitted?; How long does it take to remove the scale when you start using softened water?; Is it a luxury item?; How long does it take to remove the scale when you start using softened water?
Drinking: Can you drink softened water?; Who recommends a separate tap to provide un-softened water for drinking?; Why is it considered that drinking softened water could be detrimental to health?; Does a water softener remove fluoride?; I thought salt was bad for you?; But what about the removal of hardness?; Will the softened water taste salty?; Can I have a tap supplying unsoftened water somewhere other than at the kitchen sink?; Is softened water suitable for drinking purposes?; Will drinking softened water deprive my family of essential minerals?; Why is a separate tap to provide un-softened water recommended?; How much sodium is added to water during softening?; Can I use softened water for mixing baby feeds if the sodium complies with the Water Regulations?; How many people drink softened water?; But what about the regulations?; What is the sodium content of naturally soft water?; Is there a legal requirement for a separate tap to provide un-softened water for drinking?; Yes, but how much salt is that?; Is softened water ok for horses and dogs to drink?; How can I find out how much sodium will be in my water when softened?; What does softened water taste like?
The Softener: How long is the bed life of the resins?; Does a water softener change the PH Balance of the water?; Do they need annual maintenance?; Will your water softener work with a pressurised water system?; What are the resin tanks made of?; Does the Harvey's Softener perform a 'backwash'; Can the brine in a softener become contaminated?; Does salt soften the water?; Does the block salt contain any impurities?; Will your water softener work with a combi boiler?; How much salt will the softener use?; Should the salt platform always be covered in water?; What actually happens when you soften water by ion exchange?; How big is a Harvey's Water softener?; How does the water softener draw the brine from the salt compartment into the cylinder to regenerate the resin; What is a softener's resin made of?; Will a softener remove the greenish white deposit that forms around the valves on my radiator?
Installation: Can I use hard water for the garden when the outside tap is connected to the softened water?; Can you use softened water in a dishwasher?; Does softened water affect an Ultra Violet water treatment system?; Does the water softener affect the water pressure?; Can a Water Softener be installed before a distilled water system?; Can you water the garden with softened water?; Will installing a water softener affect my water rates?; Can I take my water softener with me when I move?; Can brine from a water softener be put into a cesspit or septic tank?; Can a water softener be fitted with a fixed film sewage system (septic tank)?
Operational: I have heard that softened water has an unnatural, slippery feeling. Is this true?; Where does all the scale inside your pipes go after you fit a water softener?
Miscellaneous: Is it safe to drink warm water from a tube if a drinking line has to pass through a boiler room?; Can I use softened water in my aquarium?; Why don't Water Companies soften the water?; Do bacteria grow in a water softener?

Book a demonstration

For a free, no obligation demonstration of the benefits of a water softener